Conversations

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  • Customer service training

    Posted by Niamh Smith
    Community Manager at Kmend.com
    on 17 January 2023 at 4:17 pm

    I have several years experience in training teams to interact with customers online. If your customer service team need some new direction or to brush up on their interaction skills with your customers – good and bad – then please get in touch with me.

    Niamh Smith
    Community Manager at Kmend.com
    replied 2 weeks, 5 days ago
    3 Members · 4 Replies
  • 4 Replies
  • Anna Taylor

    17 January 2023 at 4:25 pm
    0 Points

    Hi Niamh, is that email, social media and live chat?

  • Niamh Smith

    Community Manager at Kmend.com
    17 January 2023 at 4:34 pm
    0 Points

    Hi Anna, that would be mainly social media and live chat but email can also be included if required.

  • Sarah Staunton

    Marketing Director at Kmend
    18 January 2023 at 10:57 am
    30 Points
    Courses: ESG

    Hi Niamh, do you work with start-ups?

  • Niamh Smith

    Community Manager at Kmend.com
    18 January 2023 at 4:43 pm
    0 Points

    Great question @sarahstaunton yes I work with start-ups too, no problem at all.